Lenovo — System not fixable and Lenovo Procrastinating

Address:

Chandigarh, Punjab

I purchase a high end system from Lenovo for work. I reported an issue on Aug 31st that the system has stopped working. 1. I was denied support by the retailer and was asked to call Lenovo Support. 2. Lenovo Support number disconnected my call every time from the registered phone. 3. Called using another phone and registered a complaint. 4. Explained to the in-home tech to bring battery and mother-board so it can be fixed as I used it for work. 5. Lenovo sent a Mother-board but the Tech made the system work without a replacement. 6. Explained it will work till the battery dies and won't turn on, Tech assured it won't happen but it did 7. On the II visit, they replaced the Mother-board but didn't wait till the battery was discharged and same problem occurred. 8. III Visit, replaced Mother-board again but as told by me, the computer didn't work after the battery discharged. 9. IV Visit, changed battery but the same problem persisted. 10. I lost my job and asked for a replacement or refund as it had been 3 months without a computer. 11. Denied and asked to take the computer to the service station for a day. 12. Has been more than a week and there is no news of the Computer. Have already tweeted and spoken to Managers who failed to even document the notes about the compensation promises made. Customer Service Reps are adamant and proved me a liar by saying I never spoke to a Manager as there are no notes. I regret purchasing a Lenovo when I could've purchased an Apple for the same amount. BUT NOW I GUESS UM STUCK WITH IT TILL I TAKE A LEGAL ACTION.