Lenovo — Vibe k5 note smartphone

Address:	Jalandhar, Punjab, 144005
Website:	Flipkart and lenovo

I purchased the product Lenovo vibe k5 note, smart phone through online Flipkart. delivered to my address on 2 oct 2016. the new smart phone hardly used for two months stopped charging and the screen switched off. i took up the matter with flipkart but their representative told me to take up the case with Lenovo company. i went to lenovo service centre and deposited the phone on 29 nov 16. however till today nothing have been done to rectify the problems and they have been making an excuse that the spare items are not available with them and it is in transit. its been already 9 day. The new smart phone cost me Rs 13500.
Order Details-
Order ID: OD[protected] Item)
Order Date: 27 September, 2016 10: 27 PM
Amount Paid:
Rs. 13499 through Cash on delivery
Product Details-
Lenovo Vibe K5 Note (Gold, 32 GB)
Color: Gold Qty: 1
Seller: SuperComNet

item delivered on
Sun, 2nd Oct 08:31 am

Everytime i have to call up the service centre but to no avail. its causing me lots of inconvineces. please help me.