Lenovo — Worst Services..!! | |||
Sir, I bought Lenovo Ideapad Z510.It is one of the high end laptop in market.Its not even a year old and it has started giving problems like shutting down suddenly while working and then not workable till power plugged in(mind you battery shows full when it shuts down), Keyboard letter 'G' not working and all of a sudden starts working continuously when not needed such that its difficult to stop it.System has slowed down (RAM is 8GB still).When complained about these problems lenovo customer care where there are executives who speak in such english that one can hardly understand it.(I dont know why they speak in english)They repeat many times "sorry for the inconvenience" and keep you waiting long hrs on phone just to state that your request has been forwarded to special team and they will contact you by end of the day.So now after wasting our important time on phone, now we have to wait for their call till end of the day(The call which never comes).Again when we call them next day about the same complaint, they again repeat the same stupid process for which there is no phone call or result.Thus these people waste your time in days and expire your warranty so that now they can charge for the same. Really disappointed experiencing such WORST services..! Would never recommend any Lenovo product to anyone..!! Was this information helpful? | |||
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in india if rankings are given based upon who will cheat customers more lenovo can be given 1st rank without any doubt
and these are not only cheaters but also they are thinking indian customers are fools and cheating by providing less customer support and warranties to us for myself had argued for 3 days for registering a complaint in lenovo, and after 2 weeks engineer came(for name sake engineer, he don't know anything) and after 20 days same problem arised and again i had argued 4 days to register complaint, i will see after how many days engineer will come i think we have to complaint every 20 days if we trust this brand
verdict:pls don't buy lenovo laptops, according to me throw your money some where and think you bought a laptop because buying a lenovo laptop means wasting money, these are people who are willing to cheat people not helping us
people has to taught a lesson to them
[protected]
ravi
and these are not only cheaters but also they are thinking indian customers are fools and cheating by providing less customer support and warranties to us for myself had argued for 3 days for registering a complaint in lenovo, and after 2 weeks engineer came(for name sake engineer, he don't know anything) and after 20 days same problem arised and again i had argued 4 days to register complaint, i will see after how many days engineer will come i think we have to complaint every 20 days if we trust this brand
verdict:pls don't buy lenovo laptops, according to me throw your money some where and think you bought a laptop because buying a lenovo laptop means wasting money, these are people who are willing to cheat people not helping us
people has to taught a lesson to them
[protected]
ravi
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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I bought a lenova A680 in the month of 08/Sep/2014 and this phone touch screen stopes worked from Nov/2014.
On 02/jan/2015 I gave this phone to one of our authorized service center dealer (Pramanik service center) jaynagar Bangalore for repair.
They promised me that with in week will repair and call you back.
But, It's been more then a 6 weeks now, I still haven't got my phone from service center, and still they don't know, how long does it takes to repair. Now, the Pramanik Service center is saying that, the spare part is not available in LENOVO head office so we can't assure about your delivery date...
In my view, this phone is launched around 12 to 18 months ago and parts are already not available in Head office?
I WANT TO KNOW STILL HOW MANY MONTHS I HAVE TO WAIT TO GET MY PHONE?
Lenova being one of the leading brand, how could your company can be so careless abut they customer and how could your company give a service contract to such small vendors? like (PRAMAINK SERVICE CENTER)
PRAMINK service center is 3rd grade, hopeless and worse customer service provider.
This is one of worse experience ever I been in my life,