[Resolved]  Lenskart — Is not sending my order since 1. 5 months and kept my money

Address:	Kolkata, West Bengal, 700002
Website:	www.lenskart.com

I purchased an eyeglass vincent chase vegabond vc 6510 from lenskart.com clubbed with a

free sunglass offer. We paid Rs 1413 while receiving the COD order. The eyeglasses were

of incorrect powers so were of no use. we returned the product but it has been 1.5

months they are not providing the vincent chase eyeglass with progressive lens along

with free sunglass, neither they are returning the money.

Kindly help me in getting my eyeglasses and free sunglass.


It has been months my father is without a sunglass. I have spent hours talking to

customer care and writing several mails. They think Indian government has no power and

company's like them can do anything with the consumer. They keep on changing terms and

condition on website everyday. Theie customer support is always busy and no response. we

have been really harrased. We want the promised products. We have full proofs in the

form of mails.