[Resolved]  LetsBuyMobile — Order canceled without verification

Address:Dibrugarh, Assam

Mobile on EMI Application Confirmation
Inbox
x


LetsBuyMobile [protected]@letsbuymobile.com via ip[protected].ip.secureserver.net
Jan 5 (13 days ago)

to me
Dear Pritom Gogoi,

We thank you for applying for Mobile on EMI without Credit Card with LetsbuyMobile.com, Please note your Application details are as below.

Order ID LBM16474 Mobile Phone EMI without CC Option Rs. 999

Your Application has been now assigned to our credit team for Approval. Please note that expected time of delivery of your product is 14 to 21 days. On the day of delivery prior to our delivery agent handing over the product to you, you will need to provide him with the self attested below documents.
Photo ID (Pan Card, Passport, Election/Voter Card, Driving License)
Address Proof (Bank Statement, Landline Telephone Bill, Electricity Bill, Passport, Election/Voter Card, Driving License)
One Passport Size Photo

Once your application is approved by our credit team we will dispatch your product with the Wrist Watch within 3 working days and in case if the application is rejected only wrist watch will be dispatched.
PS: In the event, any of your documents are not qualified you can arrange a different date for appointment with our delivery agent.
We thank you again for visiting our website.


Thanks

LetsBuyMobile Team
91
Dear Sir.
I have got this mail from this company after deducting Rs 999.00 from my account.But they have rejected my application without any ground varificatoin on 13.01.2014 by sending a message on my mobile no. [protected].
Please do needful as soon as possible.


Regards
Pritom Gogoi
email : [protected]@gmail.com
Mobile: [protected]
Dibrugarh
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Complaint marked as Resolved 
Verified Support
Mar 13, 2014
LetsBuyMobile Customer Care's response
Dear Pritom, Greetings from LBM ! Your application was rejected by our credit team and your processing fee is non refundable as per our terms and conditions you have digitally agreed on our website. As a part of the application the wrist watch was delivered to you on 4th of Feb via DTDC courier. Please do revert back for any further clarification. Thanks Sameer Sharma Letsbuymobile.com
Verified Support
Apr 23, 2014
LetsBuyMobile Customer Care's response
Dear Sir, Greetings from LBM ! If you would like to cancel your application you need to send an email to [protected]@letsbuymobile.com as i could not find any cancellation request on our emails. Please send the email and we will cancel your application and we will process the refund. Thanks Sameer @Letsbuymobile.com
Complaint comments 

Comments

Please refund my money.
mine two.. i to have faced the face issue. I to spend 999 for that .. Firstly band that site. then file a case.

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