[Resolved]  LG Electronic India — Faulty Product & Poor Support

Address:

Ghaziabad, Uttar Pradesh

I purchased LG Split AC in May 2015 from LG Store Indirapuram Ghaziabad. I started noticing the problem last Month i.e. August 2015 of poor cooling & gas leaking from my outdoor unit and finally registered complaint (RNA[protected] on 26th August. This was fixed by technician on next day by saying that was a problem due to screw loose. Technician filled in gas and also repair the same. The problem got solved for next couple of days and it reappeared on again 15th of September 2015 (20 Days after repairing). We have raise another complaint on the same day as mentioned below. However there is no proper updates provided from LG customer care. I have called customer care couple of times and each time they said we have registered your complaint and our technician will look after to it. Second Complaint no. : RNA[protected] LG being one of the leading consumer product in India, I was expecting a better service (than what I am experiencing) and complete product replacement considering I have not used this more than 4 months since i got issue with this new product and this is second time I am having the same problem.