LG Electronic India — microwave not repaired while it is under AMC

Address:

Jaipur, Rajasthan

Hi, We have our microwave under support till 22.03.2014 to 21.03.2015 vide HLP no. 002293. We have taken precaution and paid to cover this product in any type of failure. Why we should suffer if LG has not taken the precaution to get the spares with them? Why our calls are getting closed saying part discontinued? Please arrange to repair/ replace this equipment immediately as we should not be punished for the activity LG has not done. I have spoken to your representative also, but all in vain. Serial no. : 008DRWB001057 HLP no.: 002293. AMC Period: 22.03.2014 to 21.03.2015 Complaint no. RNA[protected] dt. 09.02.2015 RNA[protected] dt. 13.02.2015 CNA[protected] dt. 14.02.2015 RNA[protected] dt. CNA[protected] dt. 18.02.2015 I hope organization like LG won't allow us to go to consumer court to get this in working condition. Our Microwave is not working since 09th and the AMC period need to extend for the GAP of non services. Awaiting your favorable and immediate response. Attaching supporting documents Regards Suresh Bhardwaj Mobile [protected] 8/341, Vidhyadhar Nagar, Jaipur-302023