LG Electronic India — Not responding to Complaint for repair

Address:Mumbai City, Maharashtra

Lg customer care & service center people don’t respond promptly even if they do so they just visit but don’t respond, as it is a rule of Lg Electronics they have to act within 2 days of the complain lodged with customer care if they don’t visit our place we as consumer has to lodge a new complain again the process repeats the persons number which is forward to us does not respond our calls ever even the senior most person does not respond to the calls or massages forwarded to us which are sent by LG . I have numbers of the senior most persons of Lg customer care & service centerI have been complaining since 6 May 2015. REGARDS MUKESH FROM MUMBAI
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Dear Sir/Ma'am,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Hello,

I Mr Mukesh Bitra. my contact number is [protected]. & Address is B/203 Golden Chariot Lokhandwala complex.andheri west. mumbai 400053.

complain details are given below

Hi,
This is Nagesh, in Nov-2020 I purchased refrigerator, from the day I bought I'm facing some or the other problem, in 4 months I raised 8 times complaint and now the entire refrigerator not working, when I'm raising ticket they are closing the ticket without solving the issue, I don't know why they are closing without solving.and can you please tell me what kind of defective product is that in 4 times 8 repairs. Please sir try to solve this issue, take product back or please exchange that one.

Regards,
Nagesh
Phone :-[protected]

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