LG Electronic India — Refund of AMC money

Refund of AMC amout I will like to bring to your notice that I purchased one LED Television Model No.42LN549E from show-room namely Soft Vision Electronics, Sector 16 Market Faridabad vide invoice dated 28.1.2013, thereafter at the time of installation and demo through LG Electronics Pvt. Ltd., the concerned namely Umed Singh told me to get AMC of the product for four years. Following the same, I inadvertently took AMC vide receipt dated 30.11.2014 against one time payment of Rs.13, 038/-. The said AMC was given from 3.1.2015 up to 2.1.2018. However later on I received one letter from LG Electronics India Private Limited, 3rd Floor, Ninex City Mart, Sector 49, Sohna Road, Gurgaon where I was informed that the company itself is giving a warranty of three years from the date of purchase. Following the same set of events, the copy of the letter was sent to the company through your official namely Umed Singh. Thereafter time and again calls were made for confirming status for refund of my amount. In this regard, one Mr. Chauhan ([protected]) assured me that the matter has already been discussed and assured me that refund will soon be made. However it took me with the surprise when after a month Mr. Chauhan started misbehaving telling me that the letter has been misplaced and it will took time for processing the request. Despite several repeated requests, no action has been taken regarding the said refund and to the contrary the officials are misbehaving instead of giving a positive reply. Accordingly it is requested that the matter be resolved and repayment of the amount be made, else I will be constrained to initiate appropriate legal proceedings alongwith claim of damages. Aashish Arya mahendergarh haryana #[protected]