LG Electronics — Lg led tv, 42lw4500-ta

Address:12211

Today i've faced a problem in my tv "it shows a balck screen" i called the service center and they've sent some technician who did nothing and all what they were care about is to collect the visit fees. The technician collected the money and left with no clear feedback, we called them again "the service center" the replied your tv need some part which we don't have, so i asked what should i do, they replied we can't support you, you need to take it the main branch... I don't believe that this a professional way to deal with your customer.

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Hi Omar

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
I'm still facing slow response of the customer service reps, in Egypt, they are consuming time and i'm still having my TV malfunctioned.

Thanks,
I'm stilling suffering of the customer service reps, they are consuming a lot of time, and the TV is still malfunctioning.
No action taken till the moment, does it really need all that time

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