LG Electronics — Against Mangol Puri Service Centre, New Delhi - For charging AC Repair expenses without correction

Address:

New Delhi, Delhi

My LG AC ( Window AC 1 Tonne) stopped cooling the room . I called the service centre and the field officer came to my house. He said we will service your ac and because your ac censor is not properly placed.He charged Rs 450 from me with bill for service. After 1 hour my Ac stopped cooling the room . I further lodged the complaint and this time another field officer came to my house. The field officer told me your thermostater is not working and charged Rs 850 from me with bill for changing the thermostater. After 1 day my AC further stopped cooling i called the service centre, this time another field officer came and told your AC Gas leaked that i why your ac stopped cooling. I argue with him regarding unnecessary service charges and change of thermostater in prior two visits but he said we cannot do anything and you have to full amount for gas leaked then we can the cooling process. He charged me Rs 1760 with bill. Despite all these payments my AC did not correct and did not cool the room so i further lodged the complaint, the field officer came and told your AC compressor will replaced. I argue with him prior three charges which they have made from me for unnecessary service and change of thermostater and gas but he replied the main problem is your compressor and i do not know about previous charges. I talked to the Manager but he also replied that he can not do anything. I called your customer care centre and did not hear the complaint and gave the number of same service centre for any complaints. So it is humble request to you to resolve the issue as soon as possible.