[Resolved]  LG Electronics — Availing free one time screen replacement offer

Address:New Delhi, Delhi, 110017
Website:www.lg.com/in/support/my-lg/login

My phone model LG G3-LGD855, It was purchased during Dec'2014 from QRS, Trivandrum. Almost one month back, screen of my phone got damaged. Touch function not working. I have tried to avail free one time screen replacement offer from LG. But for the past almost one month, though I have repeatedly complainted, no progress I found. Often, I have received call from LG-officials, and informed, the offer is only during the warranty period of one year. But in the offer it is not mentioned it. I have sent the copy of the offer printed in the cover (package) of the phone to them, as requested by them. Kindly expedite from yourside to replace the screen with one time free offer.
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Dec 21, 2016
Complaint marked as Resolved 
It is not yet resolved. Almost one moth passed after I had registered the complaint on non repairing of my LG G3-LGD855 phone, but still it was not solved. Please see the image mentioning one time free screen replacement offer. Kindly notice, it was not mentioned as it is applicable only with in the warranty period.
LG Electronics customer support has been notified about the posted complaint.
Dec 21, 2016
Updated by Babu
Please see the image mentioning one time free screen replacement offer. Kindly notice, it was not mentioned as it is applicable only with in the warranty period.

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Comments

Ekdam 3rd class product... i was buy lg tv before 1 year after that that tv is not working and there executive said you'r mother board is totally damaged.. and apke mother board me pahilese hi fault tha.
Almost one moth passed after I had registered the complaint on non repairing of my LG G3-LGD855 phone, but still it was not solved. Please see the image mentioning one time free screen replacement offer. Kindly notice, it was not mentioned as it is applicable only with in the warranty period.

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