LG Electronics Complaints & Reviews

I had bought 1 lg 32" led tv model -32lb5610 serial number-405plag005120 from basant electronics kolkata (Invoice number-2665) with buyer's name as sima neogi with an amount of 32700 on 12/06/2014. From 23/05/2016 small led spots are seen on the tv and they are increasing in number day by day. Authorized mechanic of lg said the display panel is to be changed and the cost for it is rs 15000 that too with 6 month's warranty. Though the warranty...

We bought a refrigerator(model no. Gl-D322 JMFL) seven months ago and it has started causing problems already, the compressor (which has 10 years warranty I don't know why?) stopped working, I spoke to the customer care they told us to do something( as it is SDS) and it didn't work out, then they sent someone to check the issue and they said it was a faulty compressor, now they're saying it will take time to replace the compressor, this is...

Lg 43lf6300 led tv stopped functioning from[protected].
Request for replacement of part was made vide no. Rna[protected]. I was given to understand that a wrong part was received and have been receiving messges whenever i contacted lg toll free no.[protected] that the part has been re-allocated. Upon contacting the sr. Service executive mr. Amarnath, ([protected]), whose number was provided by the person to whom i spoke to on the...

LG Team
My name is Gaurav Grover (loyal and very old customer of LG). I purchased a LG double door refrigerator 4 years back. The price of the machine was around Rs 80000 at that time. Machine performed well in the first 3 years. After that cooling of the machine dipped. We called LG customer care to repair the same. An LG executive came and said that he will take at least 7-10 working days time to arrange the coil of the machine....

We have mircowave oven model no : mh-2044db. I had registered for the microwave oven coockery class conducted by lg, which is free of cost. I had registered for charni road branch class and for that i followed up with ms shabana ([protected]). I called her twice for the confirmation of class timing. She had asked me to come on saturday (28th may 2016) 3 pm to your lg store (Sumaria lg shop, near saifee hospital, charni road). As i was getting...

I purchased a led tv model 32lb550a on 23.10.2014 from saravana electronics &home appliances, pondicherry and bearing extended warranty card number fpd[protected]. The tv was not working from 18.5.2016 and a compliant was registered and got rna no.[protected] dated 20.5.2016.
Representative called on 21.5.2016 at that time we were out of home and asked to come on monday.
Monday i. E., 23.5.2016 representative came and just...

We have bought the lg led tv at whynot, nera sai krishna theatre, rajahmundry on 17.12.2014, after a long tern plan with whole hearted happiness on 17.12.2014. Now unfortunately it gets repaired. So we called the service engineer from lg company. He has checked and asked us to change the display screen.In order to get display on screen we need to replace the existing panel, with the cost of rs.15000/- for your kind information the warrant...

I purchased a front load washing machine on Sunday the 22nd May 2016 and
received on the very next day. I was assured that the installation will
happen by Tuesday the 24th May but had not happened till date.I have
escalated to local team at LG and nothing happened. Now I got a call that
in 5 days the request gets closed automatically. If the installation has
not happened, how can the ticket get closed. Daily...

Last week i registered a request for a technician for my lg refrigerator. I was given some online solution but i insisted on a technician being sent. My fridge door doesn't close properly anymore leading to condensation in the fridge.
I was told they have registered my complaint and a technician will call soon. I did not get any call from lg or technician after that.
Today i called again. I was told my complaint hadn't been...

Complaint noRNA[protected] filed on 22 May 2016 about broken part behind Door in Door found while receiving Fridge D-432HLAM. I refused delivery but the dealer Sargam Electronics, Mayur Vihar phase -3 assured prompt action. LG technician visited on 23 May 2016 assuring prompt action but to date no action but promises. I am NRI from Dubai with good experience on LG products in Dubai but in India the product seems to be of low quality and...

Purchased one LG double Door Refrigerator showing 10 years warranty on compressor around 4 years back from Bajaj Electronics. Since last one month, we noticed that the items stored in the refrigerator are perishing and ice cream stored in freezer compartment are also melting. Body is also heating up too much. We lodged a complaint on Friday on their web site and one technician attended us on Saturday afternoon. We were told that the fan motor...

I lodged a complaint of water dripping from front of Split AC lodged at Call Centre on Saturday 21st May (RNA[protected].
Sunday: Engineer Maulik told crack in Drainage Pipe. Some one will come to replace. No body came.
22 May: Complaint made again at call centre. Number of Mr. Nikhil given. He promised action.
23 May: Engineer Mosam came. Said no crack in pipe. Did something and took Rs. 570. Dripping started within...

Dear sir
inverter-v split air conditioner out door unit is of faulty design which facilitate
1.Outside squirrel entry into the unit.
Due to this my outdoor unit is totally in-operative.
2.I have purchased the unit at a price of rs.52000/- on dt.[protected].Within a span of two years due to squirrel entry into the unit the out door unit electronics card damaged and for which i have to pay rs.10000/- for the repair.br...

Hi,

This is lenima phukan
My call back number #[protected] or [protected]
Email – [protected]@gmail.com or s. [protected]@outlook.In
Called your customer services 14 days back about my ac (Lg split ac) the tech said my warranty over 4 days back. I said can’t you give me any extension time you people said no that’s the rule of lg. Once warranty expires no services will be done free of costbr...

We had registered a complaint regarding our Split AC which not not cooling, after a follow up LG technician visited and told us that some spare will require so he will come back with next 2 days .But nothing was happened

After 2 days we called to LG customer care number than another technician had visited and he also told us that there is gas need to fill & he went out .

Again after 5 days, continuously calling...

We bought a brand new lg led television from salem. Model no: 55uf770t. The television within a period of 1 month stops working. When the service engineer attended he just says the motherboard is gone. The problem reported was virus impact due to the usage o[censored]sb, but we never attached anything to the television apart from the cable wire. They just lied there itself to escape. We were fed up at that time only. The rna no is : rna[protected]....

Dear sir

your mechanic has serviced my AC on 29-3-16 by RNA[protected]. after that it started leaking from front. i have told your call cente about this unsatisfied service.there was no problem in last year.but after service this problem started.i got from call centre that visit is chargble.
i already informed you about my problem of water leakage from indoor unit after 1st servicing.servicing was on 29 march 16.if...

This lg company is fraud. Never by lg product. I believe fraud people works there. Some called and informed refund is approved and it is almost 1 weeek he is neither picking up the phone nor sent me any email confirmation. He claims he works for lg. Hus name is "anuj srivastava" number is [protected]. Seems like fraudster and keeps on lying. Lg stop cheating and help me...

The led tv was purchased from thailand in december 2012. It created ceratin issues in the sensor initially which got rectified on complaint couple of times and now the problem has started again in mother board this time. The complaint was registered, the service engineer visited the place and said, since the tv is purchased from thailand we will not be able to help you out. Please get the motherboard from thailand and we will replace the...

We bought a split ac from shiva world wide trading pvt ltd in november 2015. Ac model number mentioned in the bill is lsa5a5au3a.
Last week when we call service engineer for servicing. Service engineer denied for servicing as the model number was different in bill and actual product. Also year is mentioned in product is 2013 which is 3 years old. Its model number and year is mentioned in product as below:
Model number/year...