LG Electronics Complaints & Reviews

I bought my lg g4 in the us and now im in india and im facing the bootloop problem which has been stated by lg that it is happening due to their fault. now my phone still didnot complete one year the service center is refusing to fix my problem here. how can a company like lg state that it is theit problem but refuse to fix it if they are out of the country. i hope lg would honour its fault and resolve my problem....

I have two lg acs. One ac has amc until 2019. I would like to cancel it and take refund since the other ac's amc which got expired 5 days back has not been serviced as per the promise the company made. It has not been serviced 3/4 times as per the terms. Now that i ask for a service, i was informed that it will be charged as amc expired. I don't have to take this nonsense from you people when i pay for it. I pay for it n i have to request...

Cutting of wires of outer unit of split ac in order to hide leakage of gas by engineers of lg authorised service centre, hisar, haryana while shifting of ac. Refused to replace fan motor along with wires and recharging leaked gas free of cost by the above service centre. Discussed the matter with area manager, hisar and head of toll free call centre of lg.

Request: replace the fan motor along with wires and recharge the gas...

Ac was not coolng.on complaning technician visited and said compressor was nt working and there is gas leakage hence weilded and charged Rs 5700.There was still no resolutn of problm and still was not colling.Again complaint was made and they took the coolng machine in factory fr inspectn.It was infrmd that no fault found hence now the split machine has been taken to factory.2days gone by no intimatn.Its frustatng to find Rs5700 been charged...

Hi,

With the reference to the above subject, I have purchased the refrigerator model number - GL-B201ASLN from BAGHEL ELECTRONICS located Sultanpur -110030.

They have provide me the wrong information about the product warranty, they showed me in catalogue that product compressor has 10yrs warranty, whereas it has only 1+4 yr after the having conversation with customer care.

Kindly look into this...

I bought an LG TV from dubai last year and I used it for an year. After exactly 1 year and 3 days I could see a line on the screen. When I took it to the service center, I was told that the panel has got some issue and it need to be replaced., which will cost me apprx INR 25000 (AED 1400) whereas the TV itself was costs AED 1700..!!!

I trusted LG's quality as a big company but I was wrong. Even after speaking many times with...

Dear LG,
I am a customer of LG products. I thought LG is giving preference to product quality and customer satisfaction. I am working in a reputed central government organisation.
I have purchased LG 32LM6410 3D LED TV on September 2014 and now it got repaired, only power indication LED is blinking and no other response is available. I contacted LG service center “Best electronics” at Chengalpettu, Kancheepuram, Tamilnadu....

Hi Mr

I have purchased an LG TV worth Rs 54, 000 and with in 3 days I started facing issue.Engineer visited and misinformed us that it is not a hardware issue.He did it twice and you can check the same in your records.However, when I escalated the same he came to check with a DVD player to check the sound quality and as per him it was an issue with the system board and replacement was provided for the same.Please find attached...

Dear Concern,

I had raised a complain for LG TV and the complaint number is 95242. The service given for us was not satisfactory. We are facing the same problem again after 3 months.

We called the service person again and he has taken TV back to check on the problem. But the bill provided was said we have 1 year warranty for problems again and now he says no warranty at all.

Please look into this...

I had bought LGE's water purifier in Gurgaon (model number WAW33RW2RP) in July 2015. I relocated to Hyderabad in April 2016 and took the water purifier along with me.
I called up LG's customer care center to arrange for a technician who can come and install the water purifier at me new residence in Hyderabad (Request No RNA[protected]. This was done on 11th May and till date I've been chasing with the customer support to arrange...

I purchased a TV LG LED 32LB550A from a retail outlet - JOJO Electronics, Changanacherry on 24.7.2014 for Rs. 27900. Recently a bright spot light was noticed on the screen and we contact the LG service centre, Thiruvilla. The technician informed that the reflector need to be replaced for Rs. 5000. It is just 1.5 years old and I cant expect a branded company product to be of that substandard, hence I request action from LG that either the...

28/5/2015, i bought an lg g4 hk$5698 at wilson hk
10/6/2015, i exchanged for a new mobile phone (Problem w/the mother board)
6/12/2015, i brought to lg repair center in hk (Phone was dead, problem w/ mother board, again. Requested to extend warrantee)
7/5/2016, i brought to lg repair center in hk (Phone was dead, problem w/ mother board) same problem again. 7/5 tried to call up hk repair office, but no answer, went to...

Hi,

I bought lg washing machine : t8067teelr, top loading fully automatic from lg showroom indira nagar, banglore, india, on 24 april, 2016 which was delivered on 25 april, 2016.

The person who came for demo did not provide me the proper demo. He just switched on the washing machine and he handled the hardware very carelessly.


First time when i used the washing machine, after around 30...

I have bought a LG LED 32 " on august-2015, i found a white patches on the left side of the screen. and i asked for a replacement since it is under the warranty (2 years extended warranty on display) but they are not agreeing. i want this to be immediately addressed with the desired solution.

And also i trusted the brand value and opted for LG to go with, after spending hefty i am facing these problems, very much annoyed.br...

We have purchased 3 new AC of LG Company(.75 ton) before 3 months.out of one is making very heavy noise we contact with customer care . on the visit of technicians they fount that motor is defective and insist to replace the defective motor by another company instead of original LG company.
we dont want replace the original motor by another company.
either replace the defective motor by original LG motor OR replace new AC.br...

Washing Machine Front Load 1091 ndl 25 Purchase Date:[protected]. Purchase City: Patna, Bihar

Current Complaint No.: RNA[protected] Dated:[protected]

My washing machine has been given alarm error for motor overload (there was only a couple of clothes and the machine is of 6kg capacity) since two months of purchase and it is still persisting and service center is not able to give a solution till now. The machine...

Bought all brand new LG appliances (even washer & dryer) from Home Depot, John F. Kennedy, Fort Collins, CO for a new home built and moved to end of Nov 2013. I didn't get an extended warranty. Why would I? Extensive research showed LG was one of the best! Three months after the 12 month's warranty expired, the microwave tripped the circuit breaker. We switched the breaker back up after a couple of months, the microwave worked for a little...

This is regarding complain no rna[protected] for my side by side lg refrigerator model no gcl217btjv lodged on 29th march 2016. I was told by the customer care that my problem would be resolved within 72 hours. However even after 6 (Six) weeks lg has not taken any interest to fix my refrigerator. Trying to contact lg service center at guwahati went futile for several days. Here are the few details of dealing with the lg service center.br...

I have been cheated by LG electronics, by selling a LED TV which is defective on every aspects

On day one of purchase of LED TV we noticed the screen is damaged one and after continuous followup i got the monitor replaced after 6 months

After replacement of monitor now mother board is defective piece. to repalce this have been asked to wait another 1 month

After paying such hefty cost for the...

Old complaint no. Rna[protected].-generated on 10th of april
New complaint no. Rna[protected] - why this is generated today

Was loged the compliant on 10th of april and till date there is no action, i have got the new dated 4th time now new date is 22nd of april. For the replacement of tv screen panel but till date no action from lg
I have basic questions:
Why lg can't replace the panel?
Who is...