LG Electronics Complaints & Reviews

have an open ticket sonce Jan. 21 and till date no final status of my machine which was taken by your team. First they changed a part they claim that itis the cause of issue while they found out it is not after 5 minutes. They don't evenknow how to diagnose . I have no washing machine since 35 days for a family of 5 members and I cannot take it anymore. I have escalate the issue to your supervisor and he kept in giving me promises and now...

My lg spit ac outdoor machin is not working proprly so plz come and solve this problm quickly as possible...
Add: infront of balmukund school talapara bilaspur chhatishgarh

Name : rinku
Mo num [protected]...

I had placed a repair request few weeks before and then even after several repeated requests to customer support for a solution, they had sent an inefficient service unable to rectify the problem...

Purchased the "LG Mobile, F70-D315K, on 06th February, 2015 at "PAI International Electronics Ltd"
at Address: 8-8-393/7-ground floor Sapthasikara enclave Karmanghat, Green Park Colony, Saroonagar
The Vendor said it as Dual sim+8Gb Internal Memory+4G mobile. But all were wrong. Ignored me....

I bought this TV in 2013 but within one year the smog started appearing on the screen which we thought is a signal problem but just after completion of one year it suddenly stopped working. The LG people refused to cover it under warranty and ignored my request that is a manufacturing defect and there branch manager at Chandigarh was very rude in his behavior. They charged me Rs14000/- on repairs . After one year the same problem emerged...

Dear Sir,
As you are writing that LG is committed to extend the best possible services to its customer, but from the behavior of service engineers it is not reflecting.
I am a loyal customer of LG and is presently using LG LED TV, AC and Refrigerator.
I purchased the LG refrigerator on 27 December 2015 from Bombay Agencies Indore (M.P. India), but very next day the problems started with the refrigerator and Ice started...

I have compalint regarding the AC in lg in oct 15, after that they come and fill up the gas in the same which is not required bcoz there is problem of leakage in condenser they have taken charge rs.2300 after 4 months i m getting the pro so i complaint again in CC in LG so the technician came and visit and said there is a problem of gas we will fill it up free and in 2nd days they change the speech to the problem of condenser n u hv to pay...

I have a nexus 5x which is having charging issues. I contacted google support and they confirmed there is definitely some hardware issue. I went to LG service center in Marathalli - Bangalore. They checked the device and gave a new charger to try it out there only. however, the new charger also was not improving the charging state. they asked me to visit back and try with a new charging cable which is not in stock. I asked them for a receipt...

Mene LG G4 STYLUS 11-Nov-2015 Ko Indore Orbit Mall Se Purchase Kiya Tha,
To Uska Charger Sparking Se Damage Ho Gaya Hai, Jab Me Ise Repair Ke Liye LG Ke Service Center(Sarthak Enterprises) Pe Gaya To Vo Exchange Nahi Kar Rahe Hai

Or Repair Ke 1065 Rs. Mang Rahe Hai
Jab Ki Product Par 1Year Or Product Accessories Par 6 Month Ki Warranty Hai To Repair Ke Itne Paise Kyu De Ham

So Please Help Me...

I had purchased LG LED TV Model no 42LB6200 in September 2014. The TV has been giving me headaches since the first day as almost twice in this one and half years, the TV had to be repaired by LG technicians for some problem or other.

Recently, I noticed some white spot on TV and on reporting the matter to customer care, I was told that Back panel is damaged and it would cost me almost around 35, 000 to get it replaced as my...

I guess i have made the biggest mistake by buying your companies microwave that too the best model available in your company, i was advices by ny relatives that it is a very good company and the service is good no problem at all, but if you ask me it is the worst experience ever .
First of all i bought it from a LG authorised dealer in pritampura, New delhi .
the person was given blunders about the product as i made the payment...

I purchased dish washer 4 days back but till now no one came for giving demo. I have called customer care but they were saying that they will send a person but no one came till date. We can't able to use the product without basic knowledge on that. Kindly resolve this issue as soon as possible....

I write this out of an absolute desperation. I had bought an LG G4 back in August 2015 for around $650 in India. I have moved to the US a couple of months back and one evening I experience the bootloop issue that LG has since acknowledged - here is the link to the petition that has almost 2200 signatures (I was 92nd to sign that):

https://www.change.org/p/lg-mobile-launch-a-replacement-program-for-defective-lg...⇄br...

Recently, on 20th January 2016, I purchased Front Load Washing Machine from LG by keeping good hope on LG based on our past experience.

But now i am facing problem with LG Customer Service

on 21.01.2016, First time when we are using washing machine with “Ariel Matic”, which is recommended by LG. by putting one scoop of detergent as per given directions. But while washing water and foam coming out from the...

LG Microven stopped working within 18 months of purchase. As per LG technician, there is a circuit which is damaged which can neither be repaired nor replaced. So, i will have to buy a new microven. They agreed to take the faulty microven back and reimbursement 80% of its value. I can buy a new microven from them and pay the rest in the form of DD.
I agreed to it. Since then i have been following up with them for last almost 4 months....

I have made a complaint in 17th Jan 2015 complaint no: RNA[protected] on the non functionality of the oven the service mam came and said that the parts need t be ordered and charged around 250 rs for checkup and later called and mentioned that the part is not available and to check us with the local spares person, whenever i tried reaching they wont pickup the call, and i got a message that part pending re allotted and again i registered...

I had procured 47LN5400 from GIRIAS, Coimbatore on 31/Mar 2014.
I had raised the complaint (RNA[protected] that My TV is not switching "on".LG service people visited on 20/1/2016 & inspected it.Their Feedback is Back Light LED panel is gone & to replace that I have to pay INR 36000 (approx).

LG people say that TV covered under warranty for only one year, now it is void.

I have taken the TV in installment,...

This time it seems some issue in the sensors in LG top loading machine with load capacity of 8 Kg.

From the day when I purchased this machine on every 2-3 day I am facing the problem.

this is kind of product was not expected fro LG.

On every 2-3rd day we face balancing problem.
Earlier one engineer came he recommend us to purchase a stand, we buy it from him in 1350/- still the same issue...

I called lg to talk about the same 1st I spoke to advisor rohit who kept me on hold for near about 5 mins came back saying he arranged a call back from hemant pawar floor manager who shall be calling back in 2 hrs since I denied for waiting he then connected me to floor manager called nitish who didn't know English atall when I asked him to get me connected to a manger who should be senior to hemant he kept me on gold for very long time and...

I recently installed an LG Split AC (model BSU24IMA) at my residence. I was shocked and distressed at the unprofessional and negligent manner in which the AC was installed, causing me to believe that LG quality standards have fallen drastically. The initial testing of the AC was done in a highly hazardous manner, which could have resulted in short circuit or even a major fire at my residence. Testing was done at a 5 AMP power point, even...