LG Electronics — Broken stand

Address:400095

My name Priya Tawde and i am located in Malad Mumbai India. I bought new LED from Croma one of your LG dealers Unfortunately due to some reason the LED stand (table stand) cracked how I am not sure but luckily nothing happened to LED and its in working condition. Extremely disappointed the way we have been treated by your service providers too rude and unprofessional such a big brand you are suppose build trust with your services all we got is disappointment. Initially when we complained somebody will get back within 3 days after couple of days (almost 5 days) when called somebody informed us it will another 8 days. In Metro city like Mumbai none of your Service providers have table stand available moreover your Dealers Croma also have not been of any help seriously Big Brand like LG unexpected its not that we are not ready to pay for stands all we asking for good service is it too much we are asking and i promise if you don't take any action i will make sure that email is posted on every social networking website I will share my awful experience i had with LG.


Thanks and regards,
Priya Tawde
Mumbai
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Hi Priya,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
I am not interested anymore that was an 2weeks old email that I had sent to LG CEO and its over 2weeks now that this complaint has been overlooked ignored Horrible services Horrible service centers

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