LG Electronics — Complain about smart phone service

rushang.sheth

from Rajkot, Gujarat

Address:

Rajkot, Gujarat, 360004

I have a complain about my smart phone lg g4. i bought my phone before 7 months (nov 2015). my smart phone has highly heating problem from 3 months. so, i gave my lg g4 to rajkot service station 5 times, but till now i didn't get any positive response. the services of lg branch office and service centre is worst.

They gave me a very negative response.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

rushang.sheth

from Rajkot, Gujarat

I am using all products like (TV, Home theater, Refrigerator). But in smart phone your service is very worst. After 5 months defect is comes out. This LG G4 amount is Rs. 40000. This is not a small amount for us because we are middle class family. I want a positive answer. After 5 times I gone to your service station. I think that, I made a big mistake to purchase this LG G4.

Please help me out of this, and please replace this LG G4 or refund my amount.

Rushang H. Sheth
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