LG Electronics — Complaint about lg bad service

Address:Prakasam, Andhra Pradesh

This is p.eswaraiah, i purchased lg refrigirator jan 11 2013. i faced problem with my refrigiror on 30/8/2015. i was called customer service number on 30/8/2015 for service, they responded and next day one technisian came to my house and he checked and informed to me evaporator problem so he said to me replace evaporator, i accepted and he taken 400 rs as service charge, and he said to me new evapararor will come after 4days. after 4 days 2 technisians are came to my house they are arranged new evaparator and taken 2450rs. one day i observed my refrigirator it is continuosly running withot stop after cooling. again i called customer service next day another new technisian came to my house and he said that thermostat is not working replace it the cost is 1250rs, i accepted and next day he came and arranged new thermostat and taken 1050rs. totally i paid 3900rs but still my refrigirator is continuosly running without stop after cool. this is lg service i dissatisfied. what can i do now, ur technisians are doing for money not for customer satisfaction. iam going legally to solve my problem i[censored]r not replied.
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Sep 18, 2015
Updated by eswaraiah
my contact no is [protected]
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Dear Sir/Ma'am,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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