[Resolved]  LG Electronics — Complaint Against LG Mobile Set (Model-LG52 e450)

Address:Dehradun, Uttarakhand

My Name is Nitin Kumar Rawal My contact No is [protected]. I have bought a brand LG Model 52 e450, Imei[protected] Mobile set during May 2013 @ Rs. 10, 000/- . However, upon 30 days o[censored]sing it, problems started to appear. The problem is Security error in Boot, heating, auto off, Music cracking, hanging, no battry back up, and applications problem. I was very surprised to discover such problems in quite an expensive model. In this regard I visited 5-to 6 times to the service center, at Rajpur Road Dehradun, they told me that application is not updated thats why you are facing problem. after a week again problem started appear. Even though i have submitted job sheet many times. The LG Team team they not at all responding these problems . Now the set is showing the problems Security Error at boot. The same problem was occurred 2 time previous and PCB part was changed by service centre also and u can see the records . Please advise me to take further action please. Please help me and advise me. Thanks with warm regards, (Mr. Nitin Kumar Rawal) Dehradun
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Nitin,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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