[Resolved]  LG Electronics — Damage product (Refrigerator) received

Address:

Ahmedabad, Gujarat

I have received M302RLTL (285 L - Refrigerator) (purchased on 21st March, 2015), and it was damage peace, technician assure for replacement and given number of LG SUPERVISER (Mr Parthiv Barot [protected]). He is using very harsh word when ever I called him and ask for replacement, then I complaint a lot many time then he take action and replaced my product with another model M302RPZL.

Again this product with minor scratches on upper door. When I called Parthiv (Superviser) he again told me take your action, such kind of damage we don't consider as damage. And more over he has not provided me bill of replaced product, so if in future, I want service or sell my product then I will be in trouble.

I have already complaint to LG service center (Complaint Number - RNA[protected], but surprisingly it was closed within 6-8 hours without any confirmation with me, or without giving solution.

I am really tired now with Parthiv Barot (Supervisor), and LG.