[Resolved]  LG Electronics — defect in LG LED 42" TV

Address:

Udupi, Karnataka

I had purchased LG LED 42" TV on 6/07/2013 ( Invoice No.283) from M/S AZTEC DIGITALS PVT.LTD., Udupi, Karnataka State .On 6th July 2014 I found some defect in the TV.That is some lines coming in the screen.As 6 July 2014 is Sunday and I was busy in my work I have given compalint to the dealer M/S AZTEC DIGITALS PVT.LTD., Udupi, Karnataka State on 7th July 2014 morning.Complaint No. is RNA[protected].As I have given complaint on 7th morning itself it is clear that the defect in the TV I have found naturally before 7th July 2014.But the dealer said that As on 6th July 2014 1 year completed we company will charge for the service as well as for any parts of the TV which is found defective.But it is not correct.A TV costing Rs.52, 000/- found defetvie at the exact day of 1 year completes means it is not my fault.Therefore my kind request is as LG is very famous for their service and quality please send your ingineer and repair the defects with free of cost.While writing this my complaint letter time is 8.00PM and not engineer has visited my house or called about my complaint.