[Resolved] LG Electronics — Defective LED Issue

shikhir

from Delhi, Delhi

Address:

New Delhi, Delhi

I have purchased LG LED TV Model 32LB554A, On Date 18/7/2014, After few Days I have face problem in that on the center on the screen LED sowing Gray Dot this issue I have many time discussed with Your Toll free customer care Number but he give me only Technical support but he not log the complaint, Date 21set 2014 your Executive Log my complaint and Tech check the unit and apply some technique but problem is not solved, that the reason I have again a Log the complaint senior Tech check the unit and confirmed it to be panel issue and said that it needs to be changed. I am face this issue on day first, it’s a some Manufacture defect. It’s a new product please replace this product for the same model. Company totally cheated me, no any mail response no body senior contact with me. Repairing not a solution for all issues. RNA[protected] RNA[protected] RNA[protected]

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Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact number also so that we can assist you at the earliest.

Regards,
LG Customer Support Team

shikhir

from Delhi, Delhi

If you read my issue complaint number is already mention .
Please see this matter on seriously .
Many customer trust you and after buy your product
This type behavior i not good for any brand.
For your reference please find appended my contact number.
Please replace this unit other wise I go to the consumer court.
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