[Resolved] LG Electronics — Delay in repairing and service charges during warranty period
D
D. K. Thawait
from Patiala, Punjab
Address:
Raipur, Chhattisgarh
LG service center Raipur charged Rs 506/- as service charge, even thought the washing machine is under warranty.
It took 20 days to repair. Worst service. Technicians/Engineers are not trained. Technician from service centre said that it was rat bite which does not cover warranty.
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Aug 14, 2020
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
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We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
Regards,
LG Customer Support Team