[Resolved]  LG Electronics — fault in LED TV

Address:

New Delhi, Delhi

On 19.10.2014, I purchased LED TV Model No. LG LED TV-47LB750T vide invoice No. SPP-014426 of Rs. 75, 000/-. Few days back we noticed a hair breath line at the top of left side. After 3/4 days I noticed that the line is increased slightly. On 20.01.2015, I lodged a complaint through 'Sargam' from where I purchased my TV. After sometime I received a call from mobile NO. [protected] and enquired about the defects. When I intimated details, the person who contacted me told that the fault is ours end. About 3 hours later he visited my residence to check the fault. But as he was pre-minded to declare the fault is because of our mishandling, he stick to his earlier version and took some snaps. His name was Ajit Singh. After this I contacted Mr. Rishab- Mobile No. [protected] but of no use. Mr. Ajit simply visited again and took some more snaps. The line is visible only if the TV is on-mode. I am a senior citizen and retired official of government of India . It appears that LG is harassing the senior citizens with pre-minded decisions. It is now requested that my complaint may please be resolved or I will be left with no options except to approach consumer court to resolve the issue and. will also approach to media print to expose the quality, behaviour and how company harassing the clients \ Thanks & Regards, Bishan Singh Malik M- [protected]