[Resolved]  LG Electronics — Faulty Product, delay in service, delay in replacement, No payment for damaged other home appliances/product because of faulty product

HI, We bought LG Fridge from Madhu Electronics, Nashik on 2nd Aug, 2015. after 2-3 days our home electricity starts fluctuating. Called to Madhu electronics and they provided CC no., where no one picked up the phone calls[11th Aug]. Then my father went to his office and ask for details then he called to local customer care and registered something.[He could do it in first instance itself but for providng local CC no. he took 2 days.] Then next day 1 person came to home shown him issue, he said will come later on then he didn't came for next 3 days. Again I went to Madhu Electronics then again he said its not his responsibility to check product and send any engineer to verify product with rude attitude like I am his prisoner. And thrown his responsibility towards CC. I think seller is first person to provide as much as details and help to customer to solve the issue as we are buying from him not CC; But seems Madhu electronics is exception for that. Again next morning[16th Aug] we recived call from LG CC nashik, and said we will send engineer again to verify and then it will proceed. Though we already explained multiple time whats happening. Engineer came and checked Compressor was taking VERY HIGH VOLTAGE which was causing fluctuation and multiple trips in flat electricity. Then they processed some documents and said to replace the Fridge in 2 days as soon as possible. But now even after 4 days they are saying it will take 7-8 days to process. In between time frame no call back from CC to provide any update on the progress. While in this time frame we faced some electricity issues in our flat. Hall and Bedroom Lights gone/damaged, Meter was gone/damaged/leackage because of multiple fluctuations and Trips. We had to pay Rs 600+ to MSEB officer to replace it then its started working fine; also we replaced Lights and Bulbs in Hall and bedroom. With this loss there is Vegetables/Milks and many products are getting wasted. Adding to that we faced mental and physical loss after multiple things. I dropped an e- mail also to their Manager: neeta.[protected]@lge.com, but still no reply from there as well. We lost product, money, health and mind as well. [List of damage: Refrigerator, Electricity Meter, Tubelights, CFLs, , Eating Foods+ Vegetables, Health, Stress etc. etc.] Who are responsible for this loss?? Madhu Electronics?? LG Customer care?? Or we the common people tried to Buy New Product for our Family?? We are expecting good result of this. Hope for best. Please help us to solve this and avoid it for other customers. Attachung mail details. Buying date: 2nd August 2015 S.no.507PRJR029892 Product details: 225L . model GL D225BSLZ. mail-id: [protected]@gmail.com contact no: +91-[protected]