LG Electronics — Get my LED-Display replace right at my home and get my money back immediately

Address:Ghaziabad, Uttar Pradesh

Sir/Madam This would be treated as my LAST AND FINAL DIRECT CORRESPONDENCE with the company, If proper resolution is not provided in this, Constrainedly, I’ve to sue in the court. • On 18 June 2015, I’d purchased a display for my LG LED TV 32"_Model No-32LN5110-TB, which is absolutely defective, IT’S COLOR ARE DULL and not as vivid as it should be. • I just want to GET MY LED-DISPLAY CHANGED right at my home and get my MONEY BACK immediately. • For your own satisfaction about the genuineness of the defect, I absolutely, need to get EXAMINE the same from THE INDEPENDENT TECHNICIAN RIGHT FROM THE ANOTHER DEPOT like-Noida DSC NOT FROM THE SITE-IV GHAZIABAD DEPOT. • As technician Mr. Sandeep Kumar came from the Site-IV Gzb depot offered me to GET RMC ON THE DEFECTIVE PRODUCT AT RS 5300/- ILLEGALLY TO GET MY DISPLAY CHANGED IN RMC, since my LED is a defective from the very beginning, so I didn’t agree to pay the said amount to Sandeep illegally, Instead I want to get my Product replaced from the company side. So this incident would result for BIASNESS IN THEIR (SITE-IV DEPOT’S OFFICERS, I GUESS) OBSERVATION since it would tantamount to decrease in the credibility & the reputation of the Site-IV gzb depot. I’m in CA Final & Audit is my specialization, I can understand the reason very well for such biasness (Chor ko yadi pucho ki tune chori ki toh kya wo bolega ki usne chori Ki….?) • Sandeep and his Close friend Mr Pankaj(so called Independent technician) forwarded his report as It’d proved me as a convict. • Moreover, a report has been sent by the Site-IV Ghaziabad Depot that they already changed the display, this is definitely a wrong report. In fact, NO DISPLAY HAS BEEN CHANGED TILL DATE. • Since, the LED purchased in Oct 2013, was defective from the very beginning & no resolution was provided to replace rather they temporarily repaired the same, which would now results for permanent wickedness. So I need my money back, why should I bear the cost of yours ignorance. • As, I’m your regular customer as I’m using almost every household electronic item like A/c, Washing Machine, LED etc. from LG, I wish & I hope that a proper resolution would be provided from your part. Thanks & Regards Saurabh Kushwaha | Professional Apprentice | The Institute of Chartered Accountant of India | B-106 F.F, Parsvnath Paradise, J.P. Garden Estate, Mohan Nagar | Ghaziabad | Uttar Pradesh - 201007 | India | crownsaurabh.[protected]@gmail.com | [protected]@ymail.com | +[protected]
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LG Electronics customer support has been notified about the posted complaint.
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Dear Saurabh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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