[Resolved]  LG Electronics — I am complaining about an lg dealer who is cheating customers with cheap voltage stabilizers along with lg air conditioners.

Address:110078

I purchased lg 5 ct3a 1.5 ton ac from vn agencies pvt ltd wz -250 main najafgarh road, uttam nagar new delhi-110059 on 23 may 2016. Along with this ac the dealer gave me sub-standard voltage stabilizer micron for rs. 2000/-. Since i purchased a standard product (Lg ac) i presumed that i will be given a quality stabilizer at reasonable price. But i got is a sub-standard voltage stabilizer. This voltage stabilizer does not even mention the name of manufacturer. This appears to be duplicate product since there is in fact a company by the name micron based in bangalore.

I went to the dealer and wanted to return this sub-standard voltage stabilizer but he refused to take it back.

I have made a complaint on [protected] twice on 9 and 11 june 2016, but was told it is not lg company matter.

This is very much lg company's matter because i have been cheated by the dealer to whom i had gone to buy a standard product (Lg ac).

Please look into this complaint. What i want is that your dealer takes back this sub-standard voltage stabilizer so that i can buy a good quality stabilizer for my ac.

Thank you,

Jagdish rai
Mobile : [protected]
Email : [protected]@yahoo.com
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Jagdish

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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