[Resolved] LG Electronics — I am complainting regarding the low cooling of single split wall mounted ac model name lsu3npsf serialno 407pacy016091

[Resolved] LG Electronics — I am complainting regarding the low cooling of single split wall mounted ac model name lsu3npsf serialno 407pacy016091

M moideen ibrahim from Angamali, Kerala

My split ac as mentioned above have no enough cooling and complainted to the customer care on 5th of this month and the complaint no is RNA[protected] dt 5/1/16 nobody is attended to rectify the problem even I called to the customer service continously That is considering a careless from the responsible officials or the assined agencies for to attend I have warranty extended up to 4 years which is not completed kindly direct the concerned to rectify the problems without further delay take this as the matter urgent regards ibrahim M.M email id [protected]@gmail.com Mob [protected] Was this information helpful? No (0) Yes (0)
Jan 13, 2016 Complaint marked as Resolved service personels authorised by LG have checked and found the complaint They were taken the pphotocopy of the purchase bill and the warranty card for that AC and they informed as the company approves the warranty then they will come for repair service Today I called them and informed that they are forwarded the warranty card to LG personnels when they approve the warranty they will come for repair service I am waiting their response Ccontact number LG 7025452223 Name Mr Promod LG Electronics customer support has been notified about the posted complaint. Jan 13, 2016 Updated by moideen ibrahim service personnel was came and checked the complaint and they were taken the copy of warranty card and the purchase bill to produce the LG personnels they told the mashine has chokked and to be removed the same furhter they have not called up to now The problem of non cooling still not solved kindly direct them to attend urgently regards ibrahim m.m mob [protected]
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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Moideen,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team