[Resolved] LG Electronics — LED Monitor not replaced

Rajesh kumar

from Tiruchirappalli, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi, I am Rajesh Kumar from chennai. I had egistered complaint before one and half months regarding my LED monitor not functioning. technician visited my place and said currently spare not available and asked time.. After five days i received call from LG customer service adambakkam. said led monitor model was stopped, so we will replace it with new one. My monitor still under warranty. I have submitted original bill in adambakkam LG service point. after one month also still i didnt get any response. I dont get proper response from LG adambakkam or LG. When i called LG care, they gave me Service head number which is not totally useless, no one picks the call, this is the number they have [protected]. and the lg adambakkam service number which nobody picks the ca ll[protected]/11/12/13. I am frustrated with this lg service. either i need the spare or monitor replacement. My complaint number is RNS[protected] Thanks and Regards Rajesh Kumar N [protected]

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Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Apr 24, 2014

Updated by Rajesh kumar Hi, I am Rajesh Kumar from chennai. I had registered complaint before one and half months regarding my LED monitor not functioning. technician visited my place and said currently spare not available and asked time.. After five days i received call from LG customer service adambakkam. said led monitor model was stopped, so we will replace it with new one. My monitor still under warranty. I have submitted original bill in adambakkam LG service point. after one month also still i didnt get any response. I dont get proper response from LG adambakkam or LG. When i called LG care, they gave me Service head number which is not totally useless, no one picks the call, this is the number they have [protected]. and the lg adambakkam service number which nobody picks the call[protected]/11/12/13. I am frustrated with this lg service. either i need the spare or monitor replacement. My complaint number is RNA[protected] Thanks and Regards Rajesh Kumar N [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Rajesh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team