[Resolved] LG Electronics — Led tv hdmi ports not working

sanjayalshi

from Hyderabad, Telangana

Address:

Thane, Maharashtra, 400601

Purchased led tv model 42ln5710 on 18/052014. Within 2 years its hdmi port stopped working. Lodged complaint with lg service in september 16. They forwarded the complaint to their local service centre for further action. Local service person called after a week of follow up and on phone only diagnosed problem as pcb to be changed. As he was not having the same in stock he asked me to wait till stock comes. After he received the stock after a week he phoned and took appointment from me but never turned up for last more than 15 days

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Oct 26, 2016

Complaint marked as Resolved

The problem was with particular technician who was not sincere. When the complaint was redirected to another technician, the same was resolved.

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

LG Electronics Customer Care's response Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Oct 26, 2016

Updated by sanjayalshi Service centre redirected the issue to another technician who promptly attended and resolved. Thanks