[Resolved]  LG Electronics — LED TV, non functional for 3 MONTHS, 3 RNA No, 30 calls, no solution

Address:

Darjeeling, West Bengal

- shyam kumar [protected]/ vishwa bharati from kalimpong, darjeeling, WB - purchased a LED TV apr 2013 - no picture, only sound aug 2014 - 1st call to customer care Aug last weak - received 1st msg from LG- on 22/9/14 " RNA[protected], in process ( reason : parts have been ordered to LG BRN/HO action)" - main board replaced, paid more than 3000 INR, - TV was functional for one day - visiting tech was called, waited for 15 days - no action taken - called customer care again - "RNA[protected]" on 21 oct 2014" - tech visited and we were told, main board or power board will be replaced - 28 oct 2014, received 2nd msg from LG- " parts have been ordered" - waited for one month - called again on 28/11/2014 - tech visited after few days, with out- "parts" and again we were told, "part needs to be replaced" - never came back - called again on 11/12/2014 - VOC was raised, Phone no of Mr Manojeet was given - called Mr manojeet, just talking no work - called again on 13/12/2014 - Again RNA[protected] was given - Phone no of Mr Pinaki was given, just talking no work - called again 0n 16/12/2014 - I wanted to know the phone no or e add of Mr Manager, responsible for repair - they only have Phone no of Mr Manojeet, Pinaki. - they are only giving RNA and raising VOC. - Now- 03 months, 03 RNA, All support of Mr Manojeet and Mr Pinaki... - my LG TV is Still BLANK