[Resolved] LG Electronics — Lg 3d led 55inch television | |||
Dear team, This is to inform you that, we bought your television product purchased on jan-2015 product tv cost is rs. 1.13lks product, high end model. Few days back my lg tv completed the warranty period immediately my television has create an issue like white patches appeared inside the screen, like a white shade light spreads inside the tv panel. So this is the way lg manufacturing unit manufactures the product and supply to the consumers, how pathetic customer care service as well as no responsive answers too from any one, even the senior level to the bottom level, one more major thing is lg technical team(Outsourced team- golden enterprise service engineers supports lg technical issues) such an irrespective people, this service engineers will not provide solutions, they will provide ideas to sell your tv. They gave a quotation of my tv cost is rs.8000/- when i purchased rs.1.13lks, what an idea between the lg asm and service engineers. They planned for creating the bad impression. Irresponsible answers, no ownership. Service engineer told that we have spend another rs.40000/ for changing ur tv panel. Great service engineers and customer support team working for lg products.. Kudos... I strongly not recommend any lg products to the future buyers.. Pls dont buy lg products. Pls dont sell unworthy line products. Reg Prasad [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
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We regret about the inconvenience that has been caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team