[Resolved] LG Electronics — LG E730 Mobile Display

Raju J

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh

Hi, I have bought this Mobile one and half year ago. Recently it was fell down from 1st floor and the Display was lost. I have taken this to Service Centre, they are not giving guarantee that they can replace the display. Saying it was an old Model. Whether it is an Old Model or New Model, there should be some proper service, how can we loose a mobile where the cost is 15K+. It has been more than 4 weeks since i given my mobile to service centre, till now i did not get any call on its status. I have given it in service centre Panjagutta, Hyderabad Very poor service... Let me know if you can help in replacing the display. If you cannot replace a display with charging amount, it is really bad on your products... Hope you understand our feelings.. Regards, Raju.

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Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Raju,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team

Raju J

from Delhi, Delhi

SVC Requested By : 358/0304/486481. Mobile is given in the servicing center PanjaGutta, Hyderbad on 09/06/2014. It is almost one month, no reply yet. At least if there is some kind of tracking is provided in such cases we will be happy.

Regards,
Raju.

Raju J

from Delhi, Delhi

Hello,

Any update on this ??

Regards,
Raju.