[Resolved]  LG Electronics — Lg front load automatic washing machine

Address:700104
Website:www.lg.com/in/support

I purchased model no. Fh0b8qdl22 front load washing machine on 22/10/16. After setting child lock system, it was found that after pressing the power button, the machine becomes shut down. But as per manual "after setting child lock, it can only be deactivated by setting cancel process. Turning power off and operation errors will not affect child lock." in front load system the power button and all keys are in front. My child who is 3 years old can reach any time when the machine is in operation. Hence after setting the child lock and any time if press the power button, then the entire machine becomes power off and again somebody have to restart the machine again. Then what is the function of child lock system? There are number of models where this facility is available and i purchased the model with "child lock" facility only to run the machine uninterrupted manner when it is in "child lock" mode.
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Dec 2, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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