[Resolved] LG Electronics — Lg g4 h818n, restarting itself and stuck at lg logo

groverpg

from Delhi, Delhi

Address:

New Delhi, Delhi, 110015

Dear Sir/madam,
My name is Pankaj Grover, I am facing an issue with my device lg g4 h818n. I had bought the mobile from a dealer in Delhi on 19th of August 2015, as on the date warranty period is over for my phone. its 20th of September 2016(today), when i open an application at that time the device got hang and turned off automatically and turns on again and got stuck on the lg logo and then i tried to pull the battery out and powered it on again, but nothing happened. I looked the issue up on internet and found that this was the issue with all lg g4 handsets and lg company has vowed to repair all the affected devices. I request you to please look into the matter. My imei no. is [protected]-5. I trusted lg for all the products and i wish not to be let down by lg.

You can contact me at [protected] or by mailing me at [protected]@hotmail.com

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Oct 22, 2016

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

LG Electronics Customer Care's response Hi Pankaj

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Comments

bk211

Hi Pankaj

My self Bhavin Patel from Gujarat. Brother i am also having the same problem with my LG G4 mobile. I am also trying to contact LG company from long time but there is no any reply to the problem there customer support team is also waste of time. They will just call you and ask you all details but there will be no any solution to it.

Brother i think we need to do something more then just posting in consumer complaints forum. Consumer complaints forum is really doing a great job but the company is just a waste of time.

Brother my contact details is +91-[protected] you can contact me any time and i hope we both can do something together.

I have also posted my complain in consumer complaints forum and its link is as follows

Regards
Bhavin Patel.