LG Electronics — LG LED TV 32LE5500 Mainboard is not available with LG

Address:Bangalore, Karnataka

Hi,

I have LG LED TV model 32LE5500. It was bought around 2011 January.
Recently it had problem that there was no display and complained to LG service centre and they visited at home and informed me that the Mainboard of this TV is at fault and has to be replaced that costs around 7000rs. The service guy informed me that he'll go to his office and raise for this spare part and will inform me.

And he called me today and informed that this spare part is no longer available with LG??? and therefore my TV cannot be fixed??? LG discontinued the model and stopped the supply of the spare parts for this model?

Now I'm surprised and confused that within 5 years of product cycle there are no parts available for my TV? and I'm not sure what to do with my 48500rs (at the time of purchase) worth of LED TV? I'm shocked at this response from a reputed company. By the way this LED TV model was very popular and was sold to many customers and I wonder what will happen to them.

Could someone give me a solution about what to do about this?
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Hello to all I have the same problem, I bought my TV Apr.2011
What to do with this, everyone have the same problem suddenly. It's looking intentional.

Contact [protected]
LG Electronics Customer Care's response, Jan 18, 2017
Verified Support
Dear Narendar,

Thank you for writing into us. We apologize for the issues you are facing. We have forwarded your contact details to our concerned team. Our representative will attend to your issue shortly.

Regards,
LG India
Hi Muthu,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Hello,

Thanks for your prompt reply.

My contact number is [protected].

Regards,
Muthu
jeetu solanki's reply, Aug 19, 2017
I hv solution for this problem
Hi Muthu,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
I have the same issue with my LG LE5500 TV. Bought it in 2011 and now the mainboard needs to be replaced and cannot find the part for replacement.
I have same issue in my LG LE5500 TV after 5 years o[censored]se. I did the complain as well but no one came back with this model main Board. I need to fix this in my TV. If you can help pls contact me.

Name: Maulin Pandya
Mob. : [protected]
jeetu solanki's reply, Aug 19, 2017
I hv solution for this board this can be repair
I have same issue in my LG 32LE5500 TV after 5 years o[censored]se. I did the complain as well but no one came back with this model main Board. I need to fix this in my TV. If you can help pls contact me.


Name :Sathish

Mob:[protected]
I have same issue in my LG 32LE5500 TV after 5 years o[censored]se. I did the complain as well but no one came back with this model main Board. I need to fix this in my TV. If you can help pls contact me.

Alvaro Gallegos

[protected]

[protected]

[protected]@yahoo.com
jeetu solanki's reply, Aug 19, 2017
Yes i hv solution for this problem this can be repair my number is 9414397960
I also bought LG 32LE5500 around June/July 2011 and now Display gone. Reading above complaints by numerous buyer am nervous about my huge investment in this LG TV.

Seems LG manufactured this TV to work for 5 Years only and then leave to suffer, I chose LG over Samsung and SONY at that time but feeling I did a huge mistake on trusting LG.

Can anyone please share whether their problem got resolved or still suffering.

How they got it fixed if not got any support from LG.
jeetu solanki's reply, Aug 19, 2017
Yes i hv solution for this contect me 9414397960
I also bought LG 32LE5500 around June/July 2011 and now Display gone. Reading above complaints by numerous buyer am nervous about my huge investment in this LG TV.

Seems LG manufactured this TV to work for 5 Years only and then leave to suffer, I chose LG over Samsung and SONY at that time but feeling I did a huge mistake on trusting LG.

Can anyone please share whether their problem got resolved or still suffering.

How they got it fixed if not got any support from LG.
my contact no [protected]
i have same issue with my lg 32le5500.

conatct me :- +91 [protected]
Hello,
has anyone got a solution to this problem. I too bought it in March 2011 and now the display is gone. If anyone has a solution please share.
Hello to all
I have the same problem, I bought my LG le5500 TV Apr.2011 but our local technician replaced with other board but it's not compatible, LG cheated us All
What to do with this, everyone have the same problem suddenly. It's looking intentional.
LG Electronics Customer Care's response, Jan 18, 2017
Verified Support
Dear Narendar,

We are extremely sorry to hear about your experience. Kindly message us your complaint number & mobile number so that we can resolve your issue on priority.

Regards,
LG India
I too have same problem for LG 32LE5500, LG techician told to replace the main board of Rs. 8500/-.

LG is cheated with us by giving Product which life is only 5 years.

Anyone have the main board?

Amit Bartakke
[protected]
[protected]@gmail.com
Warje Pune.
Anybody solved their problem?, instead of 32 le 5500 any other board is suitable for that please let me know my contact [protected]
Hello to all I have the same problem failure of motherboard, I bought my LG32-LE-5500(LCD) TV Sep-2010
What to do with this, everyone have the same problem suddenly. It's looking intentional.
Pl. do needful

Contact [protected]
Bought the same model 32LE5500 in August 2010 for 43k in Hyderabad. Couple of years back, sound stopped working. Till now i am managing by using speakers for audio as the technician told that i have to replace my main board at a cost of 9000 + Service charges. Decided that i will no longer buy any LG product.
Santosh
[protected]
Hi everyone.
I have been faced same problem after 2 years of purchasing the product, then they charged rs 8500/-and changed the motherboard. And again now the motherboard was gone, now the company person telling that there is no longer available of motherboard for le5500 model, this is the cheapest product by LG.
My number is [protected]
Hi All,
I have the same TV purchased around same period and facing same issue.
Called up the LG customer care today and they said they do not have the stock for the mother board and suggested to check with local repair shop to replace with second hand mother board or to repair it.

Reading this thread, its clear that others have same issue but no one has reported that its solved by LG.
With in 5years of lunching 32LE5500 the company has stopped its parts.

This thread clearly suggests that the LG product and service is pathetic.
This thread can be referred to assess the brand value of LG.

My phone no - [protected]

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