[Resolved] LG Electronics — LG LED TV | |||
I PURCHASED THE TV IN NOVEMBER 2014. NOW THE TV IS NOT WORKING .I LODGED A COMPLAINT no.RNA[protected] ON 24/4/2015 AND THE ENGINEER CAME ON 25/4/2015 AND INFORMED THAT THE TV MAIN BOARD HAD TO BE REPLACED.hE INFORMED THAT IT WOULD TAKE 2 DAYS FOR THE SPARE TO BE DELIVERED. ON 30/4/2015 I VISITED THE SERVICE CENTER AND THE PERSON IN CHARGE INFORMED THAT THE SPARE WOULD REACH ON 30/4/2015 EVENING AND THEY WOULD ATTEND TO MY TV ON MONDAY, TODAY I CALLED UP THE SERVICE CENTER, SL ELECTRONICS AND THE LADY INFORMED THAT THERE WERE NO SPARES AND IT WOULD TAKE A WEEK FOR THE SAME TO COME. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have registered a complaint regarding my LG LED TV 42LN5400 which is troubling me a lot. It keeps restarting itself. I lodged a complaint on April 30, 2015. I got a call from the technician that he will be coming to solve the problem but he didn't turn up and does not even answer my calls. The service has to be done by INDIAN ELECTRONICS Belgaum as per the SMS sent by LG service[protected]. Number of the technician is [protected]. I also called the INDIAN ELECTRONICS OFFICE on[protected] twice. They said it will be rectified, but I haven't received any call from anyone. This is just unethical practice I would say. Please see what you can do regarding this. PLEASE EXPEDITE.
Reply
Dear Umesh,
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team
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