LG Electronics — LG Refrigerator Manufacturing Defect - Regarding

REENA KUMARI SHARMA

from Pune, Maharashtra

Address:

Chittorgarh, Rajasthan

Dear Sir / Madam,

I have purchased LG Refrigerator (single door) from Neetu Enterprises, Rawatbhata on dated 24.05.2015. When I opened its packing at my home I found balancing problem to stand straight. I immediately inform to shop keeper. He told that it will be repaired by LG Company engineer as soon as possible. The online complaint made two time by shop keeper but till date no action will be taken by any one. Only phone call received on my mobile for verification by LG personnel.

If it will be nor repair or replace I go to consumer court and also told to public for don't but any LG product due to very poor service of LG service personnel .

1) Copy attached of Bill.

Pawan Kumar Sharma
Rajasthan Atomic Power Station-5&6,
Anushakti, Via-Kota, Rajasthan
Mobile No. : [protected], [protected]

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Comments

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Reena,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

MBitra

from Mumbai, Maharashtra

YES I AGREE FOR THE SAME. THAT Lg COUSTMER CARE & SERVICE PPl DONT RESPOND PROPMTLY IF THEY DO SO JUST VISIT. BUT DO NOT RESPOND. AS THEY HAVE TO ACT IN 2DAYS IF THEY DONT VISIT OUR PLACE, WE AS COUSTMER WILL HAVE TO LOGGE A NEW COMPLAIN AGAIN.AND THE PERSON WHOSE MOBILE NO IS FORWARD DOES NOT ANSWER THE CALLS, EVEN THE SENIOR MOST PERSON DOSE NOT ANSWER THE CALLS OR RESPOND TO MASSEGES FORWARDED TO THEM.

REGARDS

MUKESH

FROM MUMBAI