LG Electronics — Lg smart tv (model no. gb[protected]q01)

Address:

700126

I bought a brand new lg smart tv (model number - gb[protected]q01) purchased on 01.06.2016.

This tv started having problem within a month. the technician who came to trouble shoot said that a part has gone bad and he needs to replace it.
It has been more than a week since he came still i haven't got my tv repaired. on having called the service centre, i was told that the part is not available in the market.
I would also like to ask that if your product shows problems in just a month o[censored]sing it, should it not be a manufacturing defect? should i not get a new tv instead of getting it repaired?

Someone in the service centre at barasat who received my call said the term manufacturing defect is when the product shows problem on the same day it was installed.
If this is the sort of answer is given by lg to its customer, the less said about it the better.

Lg's customer service is also pathetic. i was given a phone number of a lady by the name ms. jayasree dutta, in customer relationship, and asked to call her regarding my complain but no one ever received my calls.