LG Electronics — Lg split ac : disgusting installation

Address:	411022
Website:	www.lg.com/in

I recently installed an LG Split AC (model BSU24IMA) at my residence. I was shocked and distressed at the unprofessional and negligent manner in which the AC was installed, causing me to believe that LG quality standards have fallen drastically. The initial testing of the AC was done in a highly hazardous manner, which could have resulted in short circuit or even a major fire at my residence. Testing was done at a 5 AMP power point, even though instructions clearly specified that testing was to be done at 15 AMP point. The technicians were highly untrained and unskilled: they have not placed the drainage pipe at the correct slant angle, causing leakage from the pipe and damaging the walls of my residence. The technicians refused to cooperate when these issues were highlighted, they were rude and vulgar in their behavior. This has been a horrifying and stressful experience for my family. This is the second LG AC i have installed at my home. However, after my recent experience, it might be the last.