LG Electronics — LG WASHING MACHINE Mdel T8067TEEL5 JET SPRAY NOT WORKING

Address:Bhopal, Madhya Pradesh

D/Sir Ihad purchased LG Wshing Machine MODEL NO. T8067TEEL5 from M/S Lotus Electronics, M.P.Nagar, bhopal Dated[protected] Rs.22600/- your company engg. two times of demo but washing machine JET SPRAY not working .so please replace new washing machine or remove the problem early. DR. GEETA GUPTA H-341 ADHARSHILA WEST BLOCK, AWADHPURI B.H.E.L., BHOPAL(M.P.) M.N. [protected]
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LG Electronics customer support has been notified about the posted complaint.
Apr 25, 2015
Updated by DR. GEETA GUPTA
My problum not resolve. please resolve my problum early. otherwise i will be go to consumer court

DR. GEETA GUPTA
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Dear Geeta,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
D/Sir
your co. engg are coming, he said your washing machine model T8067TEELR JET SPRAY work in 9 to 27 second only 2nd rinse Eco Wash & Aqua reserve programme.


DR. GEETA GUPTA
D/Sir/Madam
your engineer came today and he checked the machine and told that jet spray will only function on eco- wash and aqua reserve programme that will function only between 9 to 27 sec but jet spray is yet not working in any program when we bought this machine, the salesman told that this spray will function and save electricity and water but this didn't happen as the the jet spray is not working so kindly replace this or remove the problem.

DR .GEETA GUPTA
[protected]

INVOICE NO. 62R1408067 DT. 28-3-15
james_scott's reply, Oct 11, 2016
Please go ahead with Consumer Redressal Forum formal complaint, it is a software defect, which LG should have tested before advertising this feature.

LG has hired stupid Engineers for software developement.
For everyone, JetSpray is not working as mentioned in LG User Manual, but the main problem is Why LG didn't fix this Software Defect till now?

Such an irresponsible company LG is!
Jet spray is only for advertising. It doesn't work. I too bought one in sep 2015. LG does not have a solution. Waste of time and money. All my consumer goods are LG only. But this is a great disappointment. We are not able to refer LG to anyone
My washing machine is not working, it is not even 8months brought, plz attend urgently

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