LG Electronics — No service provided

Address:

Meerut, Uttar Pradesh, 250001

Hi team,

This is to bring into your notice the pathetic service provided by your engineer mr . Sanjay.

I had purchased lg refrigerator 190 ltr in jan 2015 with 2 yrs extended warranty . There was cooling problem in fridge, my father raised a complaint we got reference number after 29 hrs and engineer mr sanjay visited our residence on monday . He came without any equipment and tried to convince us that it is a frost free fridge, how come single door fridge be frost free . When my father explained our vegetables and food is getting rotten then he told he dnt have equipment to check temperature and will come on tuesday . Till thursday no one came, when i called again on thursday to toll free number and had word with reshma she informed the complaint was closed by engineer saying the issue is resolved . It's ridiculous of your team, how they can work like this .

Please sort out this issue asap.


Reference number :[protected]

Contact number :- [protected]

Contact person :- mr vinay kumar gupta