[Resolved] LG Electronics — Non delivery of 32 inch LED TV even after 16 days

Col Arun Yadav

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

This is to inform that i am really hurt that a brand like LG treats it's customers so shabbily. I am Col Arun Yadav and i had made payment of Rs 20, 453 on 14 mar 2014 vide CSD Chennai Area Depot, Chennai Cantt, official receipt no 163514 .Till date the dealer JAIHIND ASSOCIATE has not supplied the Television, nor do they bother to inform the customer. i have contacted them 4 times and every time they say will be able to supply by next week. Today again when i contacted they have given a reply they will be able to provide it by 12 march 2014, that would be almost one month since the payment had been done, i am surprised that in today's time LG is not able to deliver a small thing like a 32 inch LED.
It is quite disturbing and is leading to harassment.
The Management needs to take note of this and take remedial action at the earliest.

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Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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Comments

Col Arun Yadav

from Mumbai, Maharashtra

Sorry it is a typing error now they have said they will provide the TV on 12 April 2014, i wrongly wrote 12 march 2014 rest everything stands as it is.

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Arun,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team