LG Electronics — Not entertaining complaint against extended warranty

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.lg.com/in

I had taken extended warranty (AMC-Stands for Annual maintenance contract) for my television by paying around 3500 which is non refundable and through which company makes huge profit. Total cost of my TV was 25000, Now when some problem occurs in my TV, LG company dening to repair by saying that part is not available and as per company policy when part is not available we can give you 20% of total cost of my three years old TV When I asked them to give me same thing in written they told me not possible. I have written too many mail and more than 200 calls to them but they are not replying since last 25 days or just saying that we are looking into your complaint but actually they are doing nothing, two days back when I made call to LG customer care again they straightly denied about any complain I have registered, I have document and voice recording to proof what I am saying.
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Hi Sandeep

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
my contact number is[protected]

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