[Resolved]  LG Electronics — pathetic service from LG a Multinational Company which prides itself of being provider of high quality service to its consumers.

Address:

South Goa, Goa

We had purchased a LG refrigerator FFM237AGNN on 17th March, 2012 from Kohinoor Televideo Pvt Ltd, Mumbai. The refrigerator ceased to work on 11th May 2014 and a complaint was registered with LG (Complaint # RNA[protected] on 12th May 2014 based on the complaint, A technician visited the house on 20th May to fix the problem. An order was placed for a compressor which was fixed on 11th July after a delay of almost 2 months and the refrigerator was delivered to the residence on 12th July. However the refrigerator again ceased to function on 14th July evening inspite of being checked by the Technicians on 14th July morning. The matter was taken up with Mr. Vasu LG Area Service Manager who promised to look into it but with no solution till date. This is pathetic service from LG, a Multinational Company which prides itself of being provider of high quality service to its consumers.