LG Electronics — pcb

Address:Hazaribagh, Jharkhand

My Name is Basant kumar. I am staying in Hazaribagh, I purchased the L.G.Washing machine in 2011 with cost of Rs.15, 000/-approx. With in 3 years, washing machine was not working and I logged the complaint and Person came to my home and he told that he is issue with PCB. and total charge for replacing the PCB is 3, 700/-. I bought the L.G.Washing based on the BRAND NAME, but it seems L.G.Washing machine is poor quality as compared to the local washing machines. Its pathetic that after spending 15000 for a washing machine, I need to spend another 3700 with in 2 years for a minor program error. I would like to bring into the notice of the authorities and people about the poor quality of the PCB in LG washing machine and how much the customers are being cheated after spending their money on products like this. I already spend 1100 for drainage motor may this year. if fault in PCB then how I am responsible for that we are not programmer of PCB it is manufactured or assemble by you. I hope great brand image in future.
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LG Electronics customer support has been notified about the posted complaint.
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Dear Basant,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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