[Resolved]  LG Electronics — Plasma T.V Model PJ560R

Address:Mumbai City, Maharashtra

We had bought the LG Plasma TV in October 2010 from M/s. Malaika (LG Outlet) Mira Road for Rs.65, 000/-. Everything was fine for these years and this week when we were watching the television it suddenly stopped working. First we thought there was some cable wiring mistake, so we got the cable wiring checked by the cable service provider and the earthing checked by the electrician. The electrician said all the wirings are okay and there is no problem. We don't know how this television stopped working. When we called up the helpline they sent a technician and when the technician checked he said the panel and other parts are not working and the total cost of repairing would be Rs.25, 000/-. We are absolutely disappointed with LG products. If we pay Rs.25, 000/- for repairing, why not pay few thousands more and buy a brand new television set of some good brand.
Was this information helpful?
No (1)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mohammed Hanif,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7055
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information