Address: | Mumbai City, Maharashtra |
We had bought the LG Plasma TV in October 2010 from M/s. Malaika (LG Outlet) Mira Road for Rs.65, 000/-. Everything was fine for these years and this week when we were watching the television it suddenly stopped working. First we thought there was some cable wiring mistake, so we got the cable wiring checked by the cable service provider and the earthing checked by the electrician. The electrician said all the wirings are okay and there is no problem. We don't know how this television stopped working. When we called up the helpline they sent a technician and when the technician checked he said the panel and other parts are not working and the total cost of repairing would be Rs.25, 000/-. We are absolutely disappointed with LG products. If we pay Rs.25, 000/- for repairing, why not pay few thousands more and buy a brand new television set of some good brand. Was this information helpful? |
We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.
Regards,
LG Customer Support Team