[Resolved]  LG Electronics — POOR LG SERVICE CENTER AT AMRAVATI MH

Address:Amravati, Maharashtra

To LG MANAGER I have LG Fuzzy logic 6.5 KG washing machine. defected last month. So I called the dealer first dated 02/10/2014. The technician came the other day, said it will not heal us, we feel the service center will tell you, that he will send engineer to repair. Two days later came the engineer from LG service center, machine not repair by him, try to again and again, try two to three days but not solve machine problem, because he not capable engineer . He say that send machine to LG Service center for repairing . after two days I go to Amravati LG service center with washing machine and submitted it. Center had no one get me any receipt and say that two to three days your machine can repaired it. After some day LG center call me and say that some part of washing mashing stolen / missing at service center . when I submitted machine that’s part was presented in the washing machine. Then after two weak no any reply by LG service center, so I gone to center . that time LG service center say that your washing was repaired but machine back dour broken by the his engineer at worked at machine. Unwanted bill handed me by LG center, which charges cover to stolen and broken part of machine . I say that my mashing handover to me complete, original part and working condition .Today more than one month LG center not given to my machine and not fitting to broken part of machine, I so many time go to LG service center but no any response from service center, they had unnecessary harassment to me. I call to LG Service center [protected] dated 01/11/2014, he say that your problem that not our, we cant any type help you and give me to another mb [protected], [protected] .When I call this mb both number not reply/not reachable. So another Deception by LG call center .So I doubt that Amravati LG service center original part of my washing machine replace or stolen. I wait for my washing machine with completely working condition . Regard Rahul Shinde Mb [protected] Amravati mh email: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7054
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information