[Resolved] LG Electronics — Poor product quality standard - lg tv

diegopinto

Address:

Mumbai City, Maharashtra

I believed LG manufactured quality products, it was only a year and 3 months (12 months is a short warranty provided by them- strategy), that my 42 in plasma TV (A2PA4520.ATR) purchased from Snehanjali (Kandivli) gave way, i heard but never believed that LG products are made not to last, moreover the technician who visited said that the Display is gone and that i need to pay Rs 18K, as good as the price of the TV.
Life isnt good like this?
Please ensure that you (LG) take responsibility and get the display repaired at your own cost considering the fact that i just missed the warranty period...

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Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Sir,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team