LG Electronics — Product Defect | |||
Respected Sir/Madam ! There is an issue with 32'' LG LED Television of not working at all. Once the Service man came at home for checking of issue all about and said that there is an issue with the card which will cost approx. INR 4000 and you have to send it to the service station(A To Z Electronics-Gandhidham) for services. After 15 days of service at service station they said there is an issue with panel not with the card which will cost approx.INR 15000 to 16000. We had already registered complaint about this issue but still we haven't got proper response from the company. We had grt hope and happy while buying LG product but all is not well after this issue. Just think about the customer where they will go if it cost much than product's Life. We are totally upset and sad more with this product specially because of lack of proper services and product's life. Still waiting and hoping to get this issue resolved done soon. Customer Name: Senghani Sumit Parshottambhai Contact No. : [protected], [protected] Mail ID : [protected]@gmail.com Complaint no.:RNA[protected] Complaint date : 07/02/2015 Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
So how long it will take to fix the issue ? We have not got any official reply from LG Electronics about this issue so far.
So Sad !! Still taking time in deciding when you are going to fix the issue ??!!
So Sad !! Still taking time in deciding when you are going to fix the issue ??!!
The amount of issue cost about INR 13500 which is much higher than our expectation and we are totally disagreed and unsatisfied.
Because the way we were expecting product's life and quality from LG Electronics would not be satisfied unless i[censored] compensate 50% cost of defect and we could pay rest 50 % cost of defects only.
Hoping for happy ending of issue soon !!!
Because the way we were expecting product's life and quality from LG Electronics would not be satisfied unless i[censored] compensate 50% cost of defect and we could pay rest 50 % cost of defects only.
Hoping for happy ending of issue soon !!!
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team